Aus-Appliances

Very poor customer service. Ordered aircon and advised won't be available until first week of March 2017. I emailed in the first week of March to see what the status is. No response. Emailed someone else who advised it wasn't in yet & I will be contacted once it is ready for delivery. Received a phone call telling asking if it is ok to deliver on a particular day and I tell them that if delivery can be postponed until the next week. Took a day off to accept the delivery and waited all day for it. I called them up and asked if the driver will call prior to arrival. I was very rudely told that it hadn't arrived yet and that I would've been told the product would be arriving in their warehouse on that date, not that it is to be delivered on that date. Why would a company call customers to tell them it has arrived at their warehouse??? The gentlemen seemed very agitated and irritated that I called. To date, I have not received any sort of correspondence about this. Do yourself a favour, DO NOT ORDER FROM THESE PEOPLE, SAVE YOURSELF THE TIME AND HASSLE AND ORDER FROM A REPUTABLE STORE! I should've headed the warnings from poor reviews from the 'product review' website.